COVID-19 UPDATE:
Most window screens are in inventory and still being shipped quickly. However we may have a longer turn around time if you are needing a Panel Screen. We are still producing them, but have limited sewers available so please allow up to 4-5 days before those are ready to ship. If you have any questions feel free to give us a call. Stay safe out there, ya’ll!

Return Policy

Returns Policy

You may return new, undamaged items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please enclose your packing slip or note with instructions (telling us if it’s a return or exchange) and ship the merchandise to:

Timco Ind.
180 Weidman Rd., Ste. 131
Ballwin, MO 63021

Upon receipt we will email you confirming your return.